Phone and Telemedicine Consultations

If you have a homeopathic home care kit and have a medical problem please call the office or reach out to Dr. Masiello using the patient portal.  Alternatively, you can book yourself for these consultations on this website. If you do not have a homeopathic kit, the easiest way to get your remedy is on online vendor like Amazon. Dr. Masiello will send you the link for the remedy and will also mail you a stronger potency of the remedy to be taken after the one you have ordered online.

There is a $195 fee for the phone/telemedicine consultation. If after a telemedicine consultation, the prescribed remedy has not worked, you will need to call the office and set up some time to speak with Dr. Masiello. There is no charge for these follow-up calls for the same acute issue.

If you are calling after hours please select the appropriate voice mail menu item and follow the instructions to reach Dr. Masiello’s cell phone. If you do not receive a call back within two hours please call again. You may have left an inaudible message or the doctor may be out of cell phone range.

Please note this service is for established patients with a medical problem that cannot wait until the office re-opens. Do not call if you are not going to be home for 2-3 hours to take the doctor’s return call. If you are calling about an appointment or have some non-medical question, please call the office during office hours not the doctor’s cell phone.

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